DJI Mavic 3 Pro Drone with DJI RC Remote Controller & Hasselblad Camera (5.1K Video)

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DJI

DJI Mavic 3 Pro Drone with DJI RC Remote Controller & Hasselblad Camera (5.1K Video)

CP-MA-00000657

Inspiration in Focus
 

4/3 CMOS Hasselblad Camera | Dual Tele Cameras | Tri-Camera Apple ProRes Support [1]

43-Min Max Flight Time [2] | Omnidirectional Obstacle Sensing | 15km HD Video Transmission [3]


The DJI Mavic 3 Series features next-level imaging performance. Mavic 3 Pro's triple-camera system ushers in a new era of camera drones by housing three sensors and lenses with different focal lengths. Equipped with a Hasselblad camera and dual tele cameras, Mavic 3 Pro is a triple-camera drone that unlocks new shooting perspectives, allowing you to embrace creative freedom further, capture fascinating scenery, explore photographic storytelling, and make cinematic masterpieces.


Imaging System

Unrivaled Tri-Camera Flagship Imaging

One camera drone, three lenses, and infinite imagination. Mavic 3 Pro, with the triple-camera system's multiple focal lengths, can achieve an even richer camera language and fully express creativity with superior multi-scenario capabilities. You can tap the display to switch between various focal lengths and easily incorporate distinct composition styles for different scenarios. Turn your inspiration into ingenuity with the improved efficiency of tri-camera aerial photography.


4/3 CMOS Hasselblad Camera
24mm eq.
f/2.8-f/11 
20 MP

1/1.3-inch CMOS Medium Tele Camera
70mm eq.
3x Optical Zoom
f/2.8
48 MP

1/2-inch CMOS Tele Camera
166mm eq.
7x Optical Zoom
28x Hybrid Zoom
f/3.4
12 MP

 

Paul Nicklen - Wildlife & Nature Photographer

I capture images of endangered megafauna to inspire the protection of fragile ecosystems. It's critical for me to follow high standards while creating stunning photos. With Mavic 3 Pro's tele lenses, I can shoot high-res photos without disturbing wildlife.

Jingyan - SkyPixel Creator
Mavic 3 Pro puts three widely used focal lengths into a compact aircraft to make my work more efficient and creative. The new 70mm lets me shoot unique scenes and delivers stunning image quality and spatial compression along with the 166mm, which supports my visual expression.

Jason Charles Hill - Travel & Landscape Photographer
My work explores off-beat locales on every continent. The triple camera system allows me to tell rich stories and document the wild and unknown. Also, the 28x hybrid zoom of the Mavic 3 Pro helps me capture wildlife from a safe and ethical distance.
 

Hasselblad Camera, Immense Detail

Inheriting the 4/3 CMOS Hasselblad camera of the Mavic 3 Series, Mavic 3 Pro is the next step for professional creation. The Hasselblad camera supports shooting 12-bit RAW photos with a native dynamic range of up to 12.8 stops, presenting unforgettable image details. Since the Hasselblad Natural Colour Solution (HNCS) accurately restores the colors the human eye perceives, getting impressive shots without the need for heavy post-production or complex color presets.

Professional Video Specification

5.1K/50fps [4] | DCI 4K/120fps [4] | 10-bit D-Log | HLG | Night Shots | Hyperlapse

The new 10-bit D-Log M color mode supports recording up to one billion colors. Even in high-contrast scenarios, like sunrises and sunsets, it delivers natural color gradations with delicate details for a full-spectrum visual experience. In addition, D-Log M mode reduces the difficulty of color grading, allowing you to fully enjoy efficient post-production without losing quality or image clarity.

Mavic 3 Pro Cine provides extensive options for professional creators. All three cameras support Apple ProRes 422 HQ, Apple ProRes 422, and Apple ProRes 422 LT encoding. It also has a built-in 1TB SSD [5] and a 10Gbps lightspeed data cable to facilitate professional creation further.

70mm Medium Tele Camera, Dynamic Framing Possibilities

The medium tele camera suits various themes and scenes. It compresses the depth of field and focus to highlight the subject and create a robust visual center of gravity, giving camera movement a unique sense of space. Just focus on inspiration, and let Mavic 3 Pro perform a concerto of light and shadow before your eyes.

Versatile Video Specification

4K/60fps - Enjoy high image quality, and explore the possibility of photographic storytelling with the 70mm focal length to heighten visual tension.
10-bit D-Log M - The new D-Log M colour mode can capture footage with a high dynamic range and facilitate more efficient colour grading.
HLG - Recording in HLG mode retains more colour information and highlight details for greater flexibility during post-production.
Hyperlapse - Shoot timelapse video with the 3x optical zoom, and take advantage of the 70mm focal length's unique sense of spatial compression.

166mm Tele Camera, Go With Zoom

The upgraded tele camera features higher resolution and a wider f/3.4 aperture. It supports shooting 4K/60fps video with 7x optical zoom and 12MP photos. The hybrid zoom reaches up to 28x. Zoom in and immerse yourself in rich image details.

4K/60fps, Telephoto Creativity Unleashed

There is no need to risk flying close. You can effortlessly observe animals at a distance without disturbing them or scout snow-capped mountains and buildings safely, capturing high-quality aerial photographs with efficiency and peace of mind.


Fly Longer, Sense More

Industry-Leading Performance

Extended Flight Time

Mavic 3 Pro provides up to 43 minutes of flight time, [2] giving you more confidence to fly further and spend less time worrying about the battery level. Execute every step, from flight route planning to shot composition, all during a single flight.

Omnidirectional Obstacle Sensing and APAS 5.0

Mavic 3 Pro ensures you fly safely and create with peace of mind. Eight wide-angle vision sensors work seamlessly with a high-performance vision computing engine to precisely sense obstacles in all directions and plan a safe flight route to avoid them. [6]

Flagship Video Transmission

DJI O3+ features a transmission distance of up to 15 km [3] with stable signals, presenting a more coherent camera view. It can transmit a 1080p/60fps HD live feed at high frame rates, which makes Mavic 3 Pro more responsive to your control and gives you a more vibrant video feed on your monitor.

Waypoint Flight

The Waypoint Flight function elevates the automated flight experience. Mavic 3 Pro automatically plans a flight route based on the user's preset waypoints and can precisely repeat routes.

Cruise Control

Set Mavic 3 Pro to fly in any direction without continually pressing the control sticks. This makes long-distance flight effortless and helps reduce shaking during manual control for smoother camera movement.

Advanced RTH

Always end on a high note with Advanced Return to Home (RTH). This auto-return function allows Mavic 3 Pro to automatically determine a safe and efficient flight route back to its home point. Combining the advantages of Advanced RTH and traditional RTH, Mavic 3 Pro can easily bypass obstacles on the RTH path.


Intelligent Features

Intelligent Creation, Infinite Inspiration

FocusTrack [7]

The Hasselblad camera and the medium tele camera of Mavic 3 Pro support FocusTrack, which includes ActiveTrack 5.0, Spotlight, and Point of Interest, enabling stable tracking shots in multiple directions.

MasterShots [8]

Tap to enable MasterShots, and Mavic 3 Pro will automatically shoot, edit, add soundtracks, and generate cinematic footage afterward.

QuickShots [8]

QuickShots empowers Mavic 3 Pro to perform diverse camera movements like Dronie, Rocket, Circle, and Helix.

Panorama [8]

Mavic 3 Pro can directly compose a 100MP lossless panorama photo to capture a more breathtaking landscape.

High-Speed QuickTransfer

Quickly transfer photos and videos to your smartphone without linking the remote controller.

LightCut

Connect Mavic 3 Pro wirelessly to the LightCut app on your phone for quick previewing of clips and AI-based One-Tap Edit without downloading the footage, saving storage on your phone. Try templates made especially for MasterShots and effortlessly create amazing aerial videos that impress and awe.

One-Tap Editing - LightCut can recognise themes within the footage, edit automatically, and output 4K/60fps videos. It is also capable of de-structuring MasterShots clips and generating videos instantly with special templates.
Countless Aerial Shot Templates - Choose from a variety of creative templates, like dynamic tilt-shift, with music and effects perfect for the sky to make your creations pop.
Wireless Connection - Connect wirelessly to the Mavic 3 Series via Wi-Fi and save space for your phone with quick preview and auto editing without the need for outputting footage from the aircraft.

* Tested with a production model DJI Mavic 3 Pro in a closed environment in favorable conditions with an unobstructed wireless signal. Actual results may vary depending on the environment, usage, and firmware version.
** All videos and photos on this page were shot in strict compliance with local laws and regulations. Demos, including wildlife, were shot from a safe distance and are used for reference only. Please observe local laws and regulations and ensure the aircraft has obtained relevant certifications before flying.
*** Mavic 3 Pro is C2 certified, and Mavic 3 Classic is C1 certified by the European Union Aviation Safety Agency (EASA).

1. Supported by DJI Mavic 3 Pro Cine only.
2. Measured with Mavic 3 Pro flying at a constant speed of 32.4 kph in a windless environment at sea level until the battery level reached 0%. Data is for reference only. Please pay attention to RTH reminders in the DJI Fly app during your flight.
3. Measured in an outdoor, open environment, without interference, and with FCC compliance. The above data shows the farthest communication range for one-way, non-return flights. Pay attention to RTH reminders in the DJI Fly app during your flight.
4. ActiveTrack is unavailable at video resolutions higher than 4K or frame rates over 60fps.
5. Actual available storage space may be reduced due to system configuration. Please refer to the specifications of the Mavic 3 Pro for details.
6. DO NOT use the aircraft in severe weather conditions, including heavy wind exceeding 13.8 m/s, snow, rain, fog, hail, or lightning. DO NOT fly the aircraft 6000 m (19,685 ft.) or higher above sea level. DO NOT fly the aircraft in environments where the temperature is below -10° C (14° F) or above 40° C (104° F). DO NOT take off from moving objects such as cars or boats. DO NOT fly close to reflective surfaces such as water or snow. Otherwise, the vision system may not work correctly. When the GNSS signal is weak, fly the aircraft in environments with good lighting and visibility. Low ambient light may cause the vision system to function abnormally. DO NOT fly near areas with magnetic or radio interference. Familiar magnetic or radio interference sources include Wi-Fi hotspots, routers, Bluetooth devices, high-voltage lines, large-scale power transmission stations, radar stations, mobile base stations, and broadcasting towers. Avoid sand entering the aircraft when taking off in desert or beach areas. Fly the aircraft in open areas away from crowds. Buildings, mountains, and trees may block the GNSS signal and affect the onboard compass.
7. The 166mm tele camera does not support ActiveTrack 5.0 but Spotlight and Point of Interest are supported.
8. Supported by the DJI Mavic 3 Pro Hasselblad camera only.

 



Specifications

Aircraft

Takeoff Weight: 
Mavic 3 Pro: 958 g
Mavic 3 Pro Cine: 963 g
Dimensions: 
Folded (without propellers): 231.1×98×95.4 mm (L×W×H)
Unfolded (without propellers): 347.5×290.8×107.7 mm
Max Ascent Speed: 8 m/s
Max Descent Speed: 6 m/s
Max Horizontal Speed (at sea level, no wind): 21 m/s
Max Takeoff Altitude: 6000 m

Max Flight Time: 43 minutes
Measured in a controlled test environment. Specific test conditions are as follows: flying at a constant speed of 32.4 kph in a windless environment at sea level, with APAS off, AirSense off, camera parameters set to 1080p/24fps, video mode off, and from 100% battery level until 0%. Results may vary depending on the environment, actual use, and firmware version.

Max Hovering Time: 37 minutes
Measured in a controlled test environment. Specific test conditions are as follows: hovering in a windless environment at sea level, with APAS off, AirSense off, camera parameters set to 1080p/24fps, video mode off, and from 100% battery level until 0%. Results may vary depending on the environment, actual use, and firmware version.

Max Flight Distance: 28 km
Max Wind Speed Resistance: 12 m/s
Max Tilt Angle: 35°
Operating Temperature: -10° to 40° C (14° to 104° F)
Global Navigation Satellite System: GPS + Galileo + BeiDou
Hovering Accuracy Range: 
Vertical:
±0.1 m (with vision positioning)
±0.5 m (with GNSS positioning)

Horizontal:
±0.3 m (with vision positioning)
±0.5 m (with high-precision positioning system)

Internal Storage:
Mavic 3 Pro: 8 GB (approx. 7.9GB available space)
Mavic 3 Pro Cine: 1 TB (approx. 934.8GB available space)
 

Camera

Image Sensor: 
Hasselblad Camera: 4/3 CMOS, Effective Pixels: 20 MP
Medium Tele Camera: 1/1.3-inch CMOS, Effective Pixels: 48 MP
Tele Camera: 1/2-inch CMOS, Effective Pixels: 12 MP
Lens: 
Hasselblad Camera
FOV: 84°
Format Equivalent: 24 mm
Aperture: f/2.8-f/11
Focus: 1 m to ∞

Medium Tele Camera
FOV: 35°
Format Equivalent: 70 mm
Aperture: f/2.8
Focus: 3 m to ∞

Tele Camera
FOV: 15°
Format Equivalent: 166 mm
Aperture: f/3.4
Focus: 3 m to ∞

ISO Range: 
Video
Normal and Slow Motion:
100-6400 (Normal)
400-1600 (D-Log)
100-1600 (D-Log M)
100-1600 (HLG)

Night:
800-12800 (Normal)

Photo
100-6400

Shutter Speed: 
Hasselblad Camera: 8-1/8000 s
Medium Tele Camera: 2-1/8000 s
Tele Camera: 2-1/8000 s

Max Image Size: 
Hasselblad Camera: 5280×3956
Medium Tele Camera: 8064×6048
Tele Camera: 4000×3000

Still Photography Modes: 
Hasselblad Camera
Single Shot: 20 MP
Burst Shooting: 20 MP, 3/5/7 frames
Automatic Exposure Bracketing (AEB): 20 MP, 3/5 frames at 0.7 EV step
Timed: 20 MP, 2/3/5/7/10/15/20/30/60 s

Medium Tele Camera
Single Shot: 12 MP or 48 MP
Burst Shooting: 12 MP or 48 MP, 3/5/7 frames
Automatic Exposure Bracketing (AEB): 12 MP or 48 MP, 3/5 frames at 0.7 EV step
Timed:
12 MP: 2/3/5/7/10/15/20/30/60 s
48 MP: 7/10/15/20/30/60 s

Tele Camera
Single Shot: 12 MP
Burst Shooting: 12 MP, 3/5/7 frames
Automatic Exposure Bracketing (AEB): 12 MP, 3/5 frames at 0.7 EV step
Timed: 12 MP, 2/3/5/7/10/15/20/30/60 s

Photo Format: JPEG/DNG (RAW)
Video Resolution: 
Hasselblad Camera
Apple ProRes 422 HQ
Apple ProRes 422
Apple ProRes 422 LT
5.1K: 5120×2700@24/25/30/48/50fps
DCI 4K: 4096×2160@24/25/30/48/50/60/120*fps
4K: 3840×2160@24/25/30/48/50/60/120*fps

H.264/H.265
5.1K: 5120×2700@24/25/30/48/50fps
DCI 4K: 4096×2160@24/25/30/48/50/60/120*fps
4K: 3840×2160@24/25/30/48/50/60/120*fps
FHD: 1920×1080@24/25/30/48/50/60/120*/200*fps
* Recording frame rates. The corresponding video plays as slow-motion video.

Medium Tele Camera
Apple ProRes 422 HQ
Apple ProRes 422
Apple ProRes 422 LT
4K: 3840×2160@24/25/30/48/50/60fps

H.264/H.265
4K: 3840×2160@24/25/30/48/50/60fps
FHD: 1920×1080@24/25/30/48/50/60fps

Tele Camera
Apple ProRes 422 HQ
Apple ProRes 422
Apple ProRes 422 LT
4K: 3840×2160@24/25/30/48/50/60fps

H.264/H.265
4K: 3840×2160@24/25/30/50/60fps
FHD: 1920×1080@24/25/30/50/60fps

Video Format: 
MP4/MOV (MPEG-4 AVC/H.264, HEVC/H.265)
MOV (Apple ProRes 422 HQ/422/422 LT)

Max Video Bitrate: 
H.264/H.265: 200 Mbps
Apple ProRes 422 HQ: 3772 Mbps
Apple ProRes 422: 2514 Mbps
Apple ProRes 422 LT: 1750 Mbps

Supported File System: exFAT

Color Mode and Sampling Method: 
Hasselblad Camera
Normal:
10-bit 4:2:2 (Apple ProRes 422 HQ/422/422 LT)
8-bit 4:2:0 (H.264/H.265)
D-Log:
10-bit 4:2:2 (Apple ProRes 422 HQ/422/422 LT)
10-bit 4:2:0 (H.264/H.265)
HLG/D-Log M:
10-bit 4:2:2 (Apple ProRes 422 HQ/422/422 LT)
10-bit 4:2:0 (H.265)

Medium Tele Camera
Normal:
10-bit 4:2:2 (Apple ProRes 422 HQ/422/422 LT)
8-bit 4:2:0 (H.264/H.265)
HLG/D-Log M:
10-bit 4:2:2 (Apple ProRes 422 HQ/422/422 LT)
10-bit 4:2:0 (H.265)

Tele Camera
Normal:
10-bit 4:2:2 (Apple ProRes 422 HQ/422/422 LT)
8-bit 4:2:0 (H.264/H.265)

Digital Zoom (only in Normal Video Mode and Explore Mode): 
Hasselblad Camera: 1-3×
Medium Tele Camera: 3-7×
Tele Camera: 7-28×
 

Gimbal

Stabilization: 3-axis mechanical gimbal (tilt, roll, pan)
Mechanical Range: 
Tilt: -140° to 50°
Roll: -50° to 50°
Pan: -23° to 23°
Controllable Range: 
Tilt: -90° to 35°
Pan: -5° to 5°

Max Control Speed (tilt): 100°/s
Angular Vibration Range: 
Hovering Without Wind: ±0.001°
Normal Mode: ±0.003°
Sport Mode: ±0.005°
 

Sensing

Sensing Type: Omnidirectional binocular vision system, supplemented with an infrared sensor at the bottom of the aircraft

Forward: 
Measurement Range:
0.5-20 m
Detection Range:
0.5-200 m
Effective Sensing Speed:
Flight Speed ≤ 15 m/s
FOV:
Horizontal 90°, Vertical 103°

Backward:
Measurement Range:
0.5-16 m
Effective Sensing Speed:
Flight Speed ≤ 12 m/s
FOV:
Horizontal 90°, Vertical 103°

Lateral: 
Measurement Range:
0.5-25 m
Effective Sensing Speed:
Flight Speed ≤ 15 m/s
FOV:
Horizontal 90°, Vertical 85°

Upward: 
Measurement Range:
0.2-10 m
Effective Sensing Speed:
Flight Speed ≤ 6 m/s
FOV:
Front and Back 100°, Left and Right 90°

Downward: 
Measurement Range:
0.3-18 m
Effective Sensing Speed:
Flight Speed ≤ 6 m/s
FOV:
Front and Back 130°, Left and Right 160°

Operating Environment: 
Forward, Backward, Left, Right, and Upward:
surfaces with discernible patterns and adequate lighting (lux > 15)
Downward:
surfaces with discernible patterns, diffuse reflectivity > 20% (e.g. walls, trees, people), and adequate lighting (lux > 15)
 

Video Transmission

Video Transmission System: O3+
Live View Quality: 
Remote Controller:
1080p/30fps, 1080p/60fps
Operating Frequency: 
2.400-2.4835 GHz
5.725-5.850 GHz
Transmitter Power (EIRP): 
2.4 GHz:
< 33 dBm (FCC)
< 20 dBm (CE/SRRC/MIC)

5.8 GHz:
< 33 dBm (FCC)
< 30 dBm (SRRC)
< 14 dBm (CE)

Max Transmission Distance (unobstructed, free of interference): 
FCC: 15 km
CE: 8 km
SRRC: 8 km
MIC: 8 km
Measured in an unobstructed outdoor environment free of interference. The above data shows the farthest communication range for one-way, non-return flights under each standard. During your flight, please pay attention to RTH reminders in the DJI Fly app.

Max Transmission Distance (unobstructed, with interference): 
Strong Interference: Urban landscape, approx. 1.5-3 km
Medium Interference: Suburban landscape, approx. 3-9 km
Low Interference: Suburb/seaside, approx. 9-15 km
Data tested under FCC standard in unobstructed environments with typical interference. Used for reference purposes only and provides no guarantee for actual transmission distance.

Max Transmission Distance (obstructed, with interference): 
Low Interference and Obstructed by Buildings: approx. 0-0.5 km
Low Interference and Obstructed by Trees: approx. 0.5-3 km
Data tested under FCC standard in environments with typical low interference. Used for reference purposes only and provides no guarantee for actual transmission distance.

Max Download Speed: 
O3+:
5.5 MB/s (with DJI RC-N1 Remote Controller)
15 MB/s (with DJI RC Pro)
5.5 MB/s (with DJI RC)

Wi-Fi 6: 80 MB/s*
* Measured in a laboratory environment with little interference in countries/regions that support both 2.4 GHz and 5.8 GHz, with footage saved to the internal storage. Download speeds may vary depending on the actual conditions.

Lowest Latency: 
130 ms (with DJI RC-N1 Remote Controller)
120 ms (with DJI RC Pro)
130 ms (with DJI RC)
Depending on the actual environment and mobile device.

Antenna: 4 antennas, 2T4R
 

Battery

Capacity: 5000 mAh
Weight: 335.5 g
Nominal Voltage: 15.4 V
Max Charging Voltage: 17.6 V
Type: Li-ion 4S
Energy: 77 Wh
Charging Temperature: 5° to 40° C (41° to 104° F)
Charging Time: Approx. 96 minutes
Use the included data cable of the DJI 65W Portable Charger.

Approx. 70 minutes
Use the DJI 100W USB-C Power Adapter and DJI Mavic 3 Series 100W Battery Charging Hub.
 

Charger

Input: 
DJI 65W Portable Charger:
100-240 V (AC), 50-60 Hz, 2 A

DJI 100W USB-C Power Adapter:
100-240 V (AC), 50-60 Hz, 2.5 A

Output: 
DJI 65W Portable Charger:
USB-C:
5 V, 5 A
9 V, 5 A
12 V, 5 A
15 V, 4.3 A
20 V, 3.25 A
5-20 V, 3.25 A

USB-A:
5 V, 2 A

DJI 100W USB-C Power Adapter:
Max 100 W (total)
When both ports are used, the max output power of one port is 82 W, and the charger will dynamically allocate the output power of the two ports according to the power load.

Rated Power: 
DJI 65W Portable Charger: 65 W
DJI 100W USB-C Power Adapter: 100 W
 

Battery Charging Hub

Input: USB-C: 5-20 V, max 5 A
Output: Battery Port: 12-17.6 V, max 5 A
Rated Power: 
Battery Charging Hub: 65 W
Battery Charging Hub (100W): 100 W
Charging Type: Three batteries charged in sequence.
Compatibility: DJI Mavic 3 Intelligent Flight Battery
 

Car Charger

Input: 
Car Power Input:
12.7-16 V, 6.5 A, rated voltage 14 V (DC)
Output: USB-C:
5 V, 5 A
9 V, 5 A
12 V, 5 A
15 V, 4.3 A
20 V, 3.25 A
5-20 V, 3.25 A

USB-A:
5 V, 2 A
Rated Power: 65 W
Charging Temperature: 5° to 40° C (41° to 104° F)
 

Storage

Recommended microSD Cards: 
Lexar 1066x 64GB V30 A2 microSDXC
Lexar 1066x 128GB V30 A2 microSDXC
Lexar 1066x 256GB V30 A2 microSDXC
Lexar 1066x 512GB V30 A2 microSDXC
SanDisk High Endurance 64GB V30 microSDXC
SanDisk High Endurance 128GB V30 microSDXC
SanDisk High Endurance 256GB V30 microSDXC
Kingston Canvas Go! Plus 64GB V30 A2 microSDXC
Kingston Canvas Go! Plus 128GB V30 A2 microSDXC
Kingston Canvas Go! Plus 256GB V30 A2 microSDXC
Kingston Canvas Go! Plus 512GB V30 A2 microSDXC
Samsung EVO Plus 512GB V30 A2 microSDXC
Samsung PRO Plus 256GB V30 A2 microSDXC
Samsung PRO Plus 512GB V30 A2 microSDXC

 

IN THE BOX:

DJI Mavic 3 Pro × 1
DJI RC × 1
DJI RC Control Sticks (Pair) × 1
DJI Mavic 3 Intelligent Flight Battery × 1
DJI Mavic 3 Low-Noise Propellers (Pair) × 3
DJI 65W Portable Charger × 1
DJI Mavic 3 Pro Storage Cover × 1
USB 3.0 Type-C Cable × 1





This product comes with a 12 month manufacturer's warranty.

In Stock Indicator

This feature is designed as an indicator only. Our stock levels are changing constantly and from time to time stock could go missing, get stolen or become faulty/damaged meaning this may not be 100% accurate. We do however endeavour to keep this as up to date as possible. We recommend calling ahead to your preferred store to confirm before ordering. 

Delivery Time Frames

Please be patient with us. We’ll do our best to get your orders to you as fast as possible however, some orders may be delayed. Orders with multiple items may be delivered as separate packages. Heathcotes are committed to safeguarding the health, safety and wellbeing of our customers, employees and communities and will adhere to the Government’s guidelines when handling these items.

Once you place your order our work begins. Our extensive delivery network means we can ship anywhere in the North & South Islands. We will ship directly to your home or business. Please click here for the latest updates from NZ Post regarding the courier network.

Once the order leaves our warehouse you will receive a dispatch email with tracking information. 

Delivery time frames vary depending on location in New Zealand. Please allow for extra time if you are in a rural address.

Small items Delivery Time Frames - Please allow 5-10 working days. Rural areas please allow an extra day or two.

Large items Delivery Time Frames - Please allow 5-10 working days. Rural areas please allow an extra day or two.

Bed & Bedroom Furniture Delivery Time Frames - Please allow 10-14 working days. Rural areas please allow an extra day or two.

Please note the delivery fee covers delivery only - this does not cover installation.

Additional Delivery Services Terms & Conditions

Appliance Removal
Our team will take your old appliance away to our local distribution centre when they deliver your new one. Removal must be done at the delivery location of your order. Any appliance to be removed must be disconnected from any electrical or gas supplies. 
Any additional plumbing or electrical work will be the purchaser's responsibility. Additional charges may apply if a 2nd visit is required for removal. 
You agree that removed goods are deemed to have zero value and become our property. We may dispose of them as we see fit. 

Rubbish Removal
Whether we are doing the install or you, we’ll unbox your appliance & remove the packaging from your home. No need to find a home for that polystyrene! We’ll take care of it.

Installation of Washing Machines
On delivery day we’ll carefully move your new washing machine to wherever you want it positioned. We’ll unbox it and, provided you have the necessary electricity connection and plumbing in place, connect the washing machine.

We’ll remove any transit bolts, ensure its levelled and test it for basic operation.

Installation of Dryers
On delivery day we’ll carefully move your dryer to wherever you want it positioned. We’ll unbox it and, provided you have the necessary electricity connection, connect the dryer.

We do not wall mount dryers, install dryer ducting or mount the dryer on a stacking kit. Our installation service is to existing connections only so if ducting is already in place we can connect to it.

Installation of Refrigerators
On delivery day we’ll carefully move your new fridge or freezer to wherever you want it positioned. We’ll unbox it and, provided you have the necessary electricity connection, connect the fridge or freezer to power.

We do not change the hinge on refrigerators, connect to plumbing or install panels on integrated refrigerators as part of this install service.

Tracking Your Order

Heathcotes partner with Courier Post & Fliway Transport to deliver your order direct to your door.

Please note delivery drivers are unable to enter your house.

If you have any questions regarding the delivery of your product please contact the Heathcote Appliances website team website@heathcotes.co.nz

Freight Rates

The easiest way to calculate freight cost when viewing an item is to click the "Calculate Freight" link and then enter your postcode. If you are ordering multiple items, often there will be a freight saving - the total freight cost will be displayed at shopping cart time.
Please note the delivery fee covers delivery only - installation is not included.

National Delivery Network

For smaller orders, we use CourierPost's network, for larger orders we use Fliway's Delivery Network. All orders must be signed for on delivery so we know that your purchase has been delivered successfully.

Contact Us:

If you have any questions regarding the delivery of your product please contact the Heathcote Appliances website team.website@heathcotes.co.nz

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