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Excellent
Heathcotes New Zealand Customer Reviews 3700+
4.8 / 5
Denise

Good pricing, very helpful service and speedy delivery

Dee G

I called before ordering and received excellent support. The order through the website went absolutely seamlessly. Heathcote was the only provider that had the machine we wanted in stock, offered a better price than our local providers and offered a lower delivery and install fee than our local providers. The washing machine was delivered very quickly and by an excellent service, the install was perfect. Very happy.

Jess

Fast delivery and good service, as always. Thanks

Lorraine L

Very prompt dispatch - thank you

Ian S

Prompt response and good communication.

Doug D

Great service - product delivered quickly

Trina N

Excellent service

Hannah T

The shipping was pretty fast and luckily had it within a week.

Luke B

Great easy purchase & was at our door 3 days later. Couldn’t believe it. Would definitely purchase through Heathcote Appliances again. Thanks team 🤙🏽

Simon P

When i need something at a good price, they seem to have it!

Jack I

Always great to buy from. Sends orders out fast and easy to communicate with.

Cherie T

I always get a rapid and reliable service from Heathcote and they are my go to site for electrical appliances

Vivienne P

Easy to order online and received my order within a week

Paul D

Prompt delivery at a great price

leandra H

Really impressed and will be back

Carl W

Very prompt delivery.

Matthew P

Fast reliable service.

Jessica B

Absolutely life savers with having the product I needed easy to order online and delivery came in a reasonable time, item was packaged very well Thank You

Rick O

Top service and a pleasure to deal with.

Jessica H

Excellent!!! service, prices & delivery. Highly recommend!! Thanks so much

Clare B

Very fast delivery.

Greenthumb

I ordered, they sent, it arrived. Easy and efficient as we all want from an online order. Thanks!

Andrea W

Heathcotes are excellent to deal with and provide excellent products

Anne

Very efficient and Fast Delivery - Easy Transaction Thanks Heathcote Appliances

Graeme F

Excellent efficient service. Thank you.

GV

Excellent communication and delivery time frame.

Stu

Awesome team! Thanks... Stu + Pip

Anu

Very dedicated & responsive online support team.

Jennifer B

Fast efficient and competitive pricing

Gareth

Great price, easy checkout. Fantastic nationwide delivery fee. Communication was prompt, shipping was quick too Couldn't ask for Better. Thanks team.

Frankie D

Easy website to navigate. Prompt delivery and product was packaged safely.

Lester J

Delivered in a timely fashion. Good communication. Easy website to work with

Sean F

Always great support

Joel G

best price and speedy delivery

Ravindra

No delays in every step.

Lorna R

Excellent service once again from Heathcote Appliances.

Kerry W

Very helpful team over the phone, awesome to deal with and super quick service.

Leonie H

Very fast and efficient service. Delivery was faster than expected.

Antony D

Highly recommend to anyone

Noel G

Excellent communication along with prompt product delivery. Well done and thank you.

Monique

Communication was great, price I paid (even when including delivery ) was better than other suppliers. After the guys installed it they left a bit of a mess to clean up but I understood considering they had another 20 deliveries that day and it was already 1.30pm! So rushing through installs made sense.

Darnia H

Really fast shipping and great service. Happy to recommend.

Tina F

Great service no problems quick delivery. Would definitely recommend

Miles F

Excellent service. Prompt delivery and great communication.

Rox O

Excellent service, no complaints about purchasing online. Would use again!

Amanda H

Received excellent service - thank you

Chloë F

Swift delivery, great price, and fantastic communications (customer service).

Gina A

Super easy website great value for money beats any price I could get locally.

Sarah C

Fantastic service and quick delivery

Jess M

Super fast delivery and customer service was excellent

Lisa W

Always a pleasure to deal with. Great prices, excellent and efficient customer service.

Dominic W

I'm impressed with Heatcote Appliances' product selection, and was able to find an appliance that I had missed out on with its special price on a few others sites, for even cheaper! Shipping was very prompt and I'll be sure to check on Heathcote Appliances when considering my options in future!

Claire L

Very fast delivery and easy to deal with. Will purchase from them again as I need new appliances. Many thanks.

Barbara W

Excellent and very efficient service albeit it during the holiday season.

Timothy G

Great service with prompt delivery I am a satisfied cystomer

Kim N

Great service and communication- thank you!!

Nigel T

Fantastic service A plus

Joanne W

Bought online and couldn't fault the time it took to get to us. Best price too

Roger B

The washing machine is working well

Rene B

Great fast delivery

Erris S

Easy to order, Quick to deliver!

Phil W

Great product, great price. Friendly, excellent service!

Bruce F

Great juicer & service

Jann C

Have brought at least 2 appliances from this site and always been easy to order, good price and quick delivery. Would recommend to others.

Maureen T

Service is amazing. I live in Tauranga parcel was here in 2 days.

Joshie boy

So helpful, fast service, great communication and great follow up. Very nice to deal with locals rather than off shore bunnies

Cyril K

There was a we delay with my order which was out of there control but they kept me informed all the way until delivery what an awesome team they are thank you very much Heathcote I would recommend them 100 percent

Fred Brown

Great place to shop!

Robin P

Great customer service and care. Prompt delivery.

Craig J

Excellent service, very quick delivery. I'd be happy to buy from them again

Ruth S

Thank you for your prompt and fast service. and for packaging this up well for sending - it arrived safely.

Riwa W

Great service and quick delivery, thank you

Gene S

Great service as usual.

Alison B

I was very impressed at how quickly my order was processed and delivered. Thank you Heathcote Appliances.

Zelly

Great price for the product, website and delivery were straightforward and efficient. Very happy - will definitely shop here again

Paul

Great service

Chrissy W

Faultless service, great comms and prompt and efficient delivery. Many thanks!

JL

Great to deal with, very fast delivery

Carmen F

Easy to order online and quick delivery

Sarah C

Eathcote was excellent company to deal with. I hadn't even heard of them until I purchased the mixer. It was delivered in a few days and was an excellent price. Very happy with the service I received. Thank you

Rowena F

Fast transaction

Brian C

Brought items before had proplems

Amanda C

Fast hassle-free delivery

Gaby W

Excellent service, highly recommend

Kate N

Absolutely outstanding service. Their communication was prompt and accurate - and the product I bought arrived quickly, the day they said it would. I would 100% buy from them again.

Richard

Prompt and efficient service. Reasonable price. Would happily buy there again.

Terry M

Great online store, items always delivered on time and intact.

Ann M

Super service, would highly recommend !!!!

Jayne M

Easy to order and quick delivery.

Steve A

Great website. Quick and easy ordering. Fast delivery. Can’t want more than that..p

Cheryl

Excellent service

Joanne M

Couldnt fault them. I ordered it and it was dispatched the same day and received 3 days later. There was good communication and it came well packaged.

Paula A

Ease of use on the website, with prompt delivery. Fair priced shipping also. Great company to deal with.

Gabriella C

Timely, professional and easy to communicate.

Jo-Anne

Very quick delivery. Thanks

Susan M

Very quick and efficient and good communication

Gail M

Living in the South Island I had never heard of Heathcotes before so was a bit weary buying from them. Communication and speed with getting the product to me was amazing. Pricing was the cheapest by far and that’s with the other larger companies having big sales on. I will definitely be buying from them again. Thank you

Michael P

Very fast delivery. Excellent service.

Chris W

Quick service, nice follow up. Good prices.

Daniel V

Happy with fast delivery and service

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Bonus Offer

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HW-Q990D/XY
4.7
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Samsung

Samsung Q-series Soundbar HW-Q990D 11.1.4ch Sub Woofer & Rear Speaker 2024

HW-Q990D/XY

Infinite sound with true 11.1.4ch
Experience Samsung's pinnacle of cinematic sound, with 11.1.4 channel sound and Wireless True Dolby ATMOS & DTS:X connection.* The perfect match for Samsung TV with upgraded Q-Symphony and included Rear Speakers synchronising sound to your room.*

* Source content must be Dolby Atmos® or DTS:X enabled for Dolby ATMOS® or DTS:X playback. Samsung define "True Dolby Atmos" as featuring an upwards-firing directional speaker for three dimensional sound.
* Wireless Dolby Atmos transmission via Wi-Fi works with 2022-2024 Samsung TVs (excluding The Frame 32").
* Compared to 2023 Q-Symphony. Samsung Q-Symphony is compatible with all 2021-2024 Samsung TVs (excluding The Serif & The Sero). Sound effects may vary depending on environmental characteristics (including ceiling).

Our most captivating cinematic sound experience
Be surrounded by the cinematic sound of True Dolby ATMOS & DTS:X audio.* With 11 front-facing speakers, 1 subwoofer and 4 up-firing channels, experience room filling sound that you can feel, all without HDMI cables.#

* Source content must be Dolby Atmos® or DTS:X enabled for Dolby ATMOS® or DTS:X playback. Samsung define "True Dolby Atmos" as featuring an upwards-firing directional speaker for three dimensional sound.
# Mains power required

Play your TV* and Soundbar speakers together
Unlock a new level of surround sound by paring your compatible Samsung TV and soundbar*, for a sound experience orchestrated in harmony. Upgraded Q-Symphony** provides the ultimate sound synergy, with AI-optimised audio flowing through all channels.

Sound and bass tailored for your space
SpaceFit Sound Pro enables you to enjoy optimal sound and bass. With heightened clarity tailored to your viewing environments, it analyses room reverberations solely from your soundbar and subwoofer.*

* Sound effects and performance may vary depending on environmental characteristics (including ceiling).

Sound quality delivered seamlessly
HDMI eARC and HDMI 2.1 passthrough supports up to 4K @120Hz* and advanced audio formats such as Dolby Atmos. Seamlessly communicate between compatible TV-connected devices like gaming consoles and 4K players directly to your Soundbar.

Immersive sound from all around
Wireless rear speakers deliver front, up and side-firing sound powered by 4.0.2 channels, so you can be immersed in a cinematic audio experience.* With the rear mode feature, you are able to place the speakers either front or back and still get the same breathtaking sound quality.**

* Compared to Q930D Soundbar. Mains power connection required. Sound effects may vary depending on environmental characteristics (including ceiling).
** SmartThings App required.

Sound that adjusts to your surroundings & content
Adaptive Sound technology with Active Voice Amplifier, intelligently optimises your sound, volume and clarity in real-time based on ambient noise levels and the content you're watching, so you rarely miss a word.*

* Sound quality will vary depending on environmental characteristics (including ceiling) and source content.

Watch TV without disturbing others
Enjoy your favourite content without disturbing others with Private Rear Sound, which activates only the rear speakers for a quiet and intimate listening experience.

Room filling music at your fingertips
When listening to music, synchronise your rear speakers with the main Soundbar, even when they are in different room, to boost and play immersive room filling sound in harmony.

Properties

Number of Channels 11.1.4
Number of Speakers 22
Colour Graphite Black
Centre Speaker Yes
Up-firing Speaker Yes
Front Wide-firing Speaker Yes
Side-firing Speaker Yes
Wireless Subwoofer Included Yes
Wireless Rear Speaker Included Yes
Active Voice Amplifier Yes
SpaceFit Sound Yes
Dolby ATMOS Music,ATMOS,Dolby Digital Plus,Dolby True HD
Voice Enhance Mode Yes
Night Mode Yes
Sound Modes Surround Sound expansion, Game Pro, Standard, Adaptive
LPCM Multi channel
4K Video Pass 120Hz
HDR HDR 10+
HDMI In 2
HDMI Out 1
HDMI ARC Yes(eARC)
HDMI CEC Yes
Optical In 1
Bluetooth Yes
Wi-Fi Yes
USB Music Playback No
One Remote Control Yes
Bluetooth Version 5.2
SmartThings App Control Yes
Q-Symphony Yes
Multi Position Rear Speaker Yes
Tap Sound Yes
Chromecast Yes
Spotify (Hi-Fi Connect) Yes
AirPlay Yes
Wireless Dolby ATMOS Yes
Roon Service No

This product comes with a 12 month manufacturer's warranty.

In Stock Indicator

This feature is designed as an indicator only. Our stock levels are changing constantly and from time to time stock could go missing, get stolen or become faulty/damaged meaning this may not be 100% accurate. We do however endeavour to keep this as up to date as possible. We recommend calling ahead to your preferred store to confirm before ordering. 

Delivery Time Frames

Please be patient with us. We’ll do our best to get your orders to you as fast as possible however, some orders may be delayed. Orders with multiple items may be delivered as separate packages. Heathcotes are committed to safeguarding the health, safety and wellbeing of our customers, employees and communities and will adhere to the Government’s guidelines when handling these items.

Once you place your order our work begins. Our extensive delivery network means we can ship anywhere in the North & South Islands. We will ship directly to your home or business. Please click here for the latest updates from NZ Post regarding the courier network.

Once the order leaves our warehouse you will receive a dispatch email with tracking information. 

Delivery time frames vary depending on location in New Zealand. Please allow for extra time if you are in a rural address.

Small items Delivery Time Frames - Please allow 5-10 working days. Rural areas please allow an extra day or two.

Large items Delivery Time Frames - Please allow 5-10 working days. Rural areas please allow an extra day or two.

Bed & Bedroom Furniture Delivery Time Frames - Please allow 10-14 working days. Rural areas please allow an extra day or two.

Please note the delivery fee covers delivery only - this does not cover installation.

Additional Delivery Services Terms & Conditions

Appliance Removal
Our team will take your old appliance away to our local distribution centre when they deliver your new one. Removal must be done at the delivery location of your order. Any appliance to be removed must be disconnected from any electrical or gas supplies. 
Any additional plumbing or electrical work will be the purchaser's responsibility. Additional charges may apply if a 2nd visit is required for removal. 
You agree that removed goods are deemed to have zero value and become our property. We may dispose of them as we see fit. 

Rubbish Removal
Whether we are doing the install or you, we’ll unbox your appliance & remove the packaging from your home. No need to find a home for that polystyrene! We’ll take care of it.

Installation of Washing Machines
On delivery day we’ll carefully move your new washing machine to wherever you want it positioned. We’ll unbox it and, provided you have the necessary electricity connection and plumbing in place, connect the washing machine.

We’ll remove any transit bolts, ensure its levelled and test it for basic operation.

Installation of Dryers
On delivery day we’ll carefully move your dryer to wherever you want it positioned. We’ll unbox it and, provided you have the necessary electricity connection, connect the dryer.

We do not wall mount dryers, install dryer ducting or mount the dryer on a stacking kit. Our installation service is to existing connections only so if ducting is already in place we can connect to it.

Installation of Refrigerators
On delivery day we’ll carefully move your new fridge or freezer to wherever you want it positioned. We’ll unbox it and, provided you have the necessary electricity connection, connect the fridge or freezer to power.

We do not change the hinge on refrigerators, connect to plumbing or install panels on integrated refrigerators as part of this install service.

Tracking Your Order

Heathcotes partner with Courier Post & Fliway Transport to deliver your order direct to your door.

Please note delivery drivers are unable to enter your house.

If you have any questions regarding the delivery of your product please contact the Heathcote Appliances website team website@heathcotes.co.nz

Freight Rates

The easiest way to calculate freight cost when viewing an item is to click the "Calculate Freight" link and then enter your postcode. If you are ordering multiple items, often there will be a freight saving - the total freight cost will be displayed at shopping cart time.
Please note the delivery fee covers delivery only - installation is not included.

National Delivery Network

For smaller orders, we use CourierPost's network, for larger orders we use Fliway's Delivery Network. All orders must be signed for on delivery so we know that your purchase has been delivered successfully.

Contact Us:

If you have any questions regarding the delivery of your product please contact the Heathcote Appliances website team.website@heathcotes.co.nz

Reviews

4.7
based on 795 ratingsThis score is based on all expert and user reviews that TestFreaks has collected for this product. Reviews and scores are collected from more than 30 countries but only reviews in selected languages are shown below.
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