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Excellent
Heathcotes New Zealand Customer Reviews 3700+
4.8 / 5
Dee G

I called before ordering and received excellent support. The order through the website went absolutely seamlessly. Heathcote was the only provider that had the machine we wanted in stock, offered a better price than our local providers and offered a lower delivery and install fee than our local providers. The washing machine was delivered very quickly and by an excellent service, the install was perfect. Very happy.

Jess

Fast delivery and good service, as always. Thanks

Lorraine L

Very prompt dispatch - thank you

Ian S

Prompt response and good communication.

Doug D

Great service - product delivered quickly

Trina N

Excellent service

Hannah T

The shipping was pretty fast and luckily had it within a week.

Luke B

Great easy purchase & was at our door 3 days later. Couldn’t believe it. Would definitely purchase through Heathcote Appliances again. Thanks team 🤙🏽

Simon P

When i need something at a good price, they seem to have it!

Jack I

Always great to buy from. Sends orders out fast and easy to communicate with.

Cherie T

I always get a rapid and reliable service from Heathcote and they are my go to site for electrical appliances

Vivienne P

Easy to order online and received my order within a week

Paul D

Prompt delivery at a great price

leandra H

Really impressed and will be back

Carl W

Very prompt delivery.

Matthew P

Fast reliable service.

Jessica B

Absolutely life savers with having the product I needed easy to order online and delivery came in a reasonable time, item was packaged very well Thank You

Rick O

Top service and a pleasure to deal with.

Jessica H

Excellent!!! service, prices & delivery. Highly recommend!! Thanks so much

Clare B

Very fast delivery.

Greenthumb

I ordered, they sent, it arrived. Easy and efficient as we all want from an online order. Thanks!

Andrea W

Heathcotes are excellent to deal with and provide excellent products

Anne

Very efficient and Fast Delivery - Easy Transaction Thanks Heathcote Appliances

Graeme F

Excellent efficient service. Thank you.

GV

Excellent communication and delivery time frame.

Stu

Awesome team! Thanks... Stu + Pip

Anu

Very dedicated & responsive online support team.

Jennifer B

Fast efficient and competitive pricing

Gareth

Great price, easy checkout. Fantastic nationwide delivery fee. Communication was prompt, shipping was quick too Couldn't ask for Better. Thanks team.

Frankie D

Easy website to navigate. Prompt delivery and product was packaged safely.

Lester J

Delivered in a timely fashion. Good communication. Easy website to work with

Sean F

Always great support

Joel G

best price and speedy delivery

Ravindra

No delays in every step.

Lorna R

Excellent service once again from Heathcote Appliances.

Kerry W

Very helpful team over the phone, awesome to deal with and super quick service.

Leonie H

Very fast and efficient service. Delivery was faster than expected.

Antony D

Highly recommend to anyone

Noel G

Excellent communication along with prompt product delivery. Well done and thank you.

Monique

Communication was great, price I paid (even when including delivery ) was better than other suppliers. After the guys installed it they left a bit of a mess to clean up but I understood considering they had another 20 deliveries that day and it was already 1.30pm! So rushing through installs made sense.

Darnia H

Really fast shipping and great service. Happy to recommend.

Tina F

Great service no problems quick delivery. Would definitely recommend

Miles F

Excellent service. Prompt delivery and great communication.

Rox O

Excellent service, no complaints about purchasing online. Would use again!

Amanda H

Received excellent service - thank you

Chloë F

Swift delivery, great price, and fantastic communications (customer service).

Gina A

Super easy website great value for money beats any price I could get locally.

Sarah C

Fantastic service and quick delivery

Jess M

Super fast delivery and customer service was excellent

Lisa W

Always a pleasure to deal with. Great prices, excellent and efficient customer service.

Dominic W

I'm impressed with Heatcote Appliances' product selection, and was able to find an appliance that I had missed out on with its special price on a few others sites, for even cheaper! Shipping was very prompt and I'll be sure to check on Heathcote Appliances when considering my options in future!

Claire L

Very fast delivery and easy to deal with. Will purchase from them again as I need new appliances. Many thanks.

Barbara W

Excellent and very efficient service albeit it during the holiday season.

Timothy G

Great service with prompt delivery I am a satisfied cystomer

Kim N

Great service and communication- thank you!!

Nigel T

Fantastic service A plus

Joanne W

Bought online and couldn't fault the time it took to get to us. Best price too

Roger B

The washing machine is working well

Rene B

Great fast delivery

Erris S

Easy to order, Quick to deliver!

Phil W

Great product, great price. Friendly, excellent service!

Bruce F

Great juicer & service

Jann C

Have brought at least 2 appliances from this site and always been easy to order, good price and quick delivery. Would recommend to others.

Maureen T

Service is amazing. I live in Tauranga parcel was here in 2 days.

Joshie boy

So helpful, fast service, great communication and great follow up. Very nice to deal with locals rather than off shore bunnies

Cyril K

There was a we delay with my order which was out of there control but they kept me informed all the way until delivery what an awesome team they are thank you very much Heathcote I would recommend them 100 percent

Fred Brown

Great place to shop!

Robin P

Great customer service and care. Prompt delivery.

Craig J

Excellent service, very quick delivery. I'd be happy to buy from them again

Ruth S

Thank you for your prompt and fast service. and for packaging this up well for sending - it arrived safely.

Riwa W

Great service and quick delivery, thank you

Gene S

Great service as usual.

Alison B

I was very impressed at how quickly my order was processed and delivered. Thank you Heathcote Appliances.

Zelly

Great price for the product, website and delivery were straightforward and efficient. Very happy - will definitely shop here again

Paul

Great service

Chrissy W

Faultless service, great comms and prompt and efficient delivery. Many thanks!

JL

Great to deal with, very fast delivery

Carmen F

Easy to order online and quick delivery

Sarah C

Eathcote was excellent company to deal with. I hadn't even heard of them until I purchased the mixer. It was delivered in a few days and was an excellent price. Very happy with the service I received. Thank you

Rowena F

Fast transaction

Brian C

Brought items before had proplems

Amanda C

Fast hassle-free delivery

Gaby W

Excellent service, highly recommend

Kate N

Absolutely outstanding service. Their communication was prompt and accurate - and the product I bought arrived quickly, the day they said it would. I would 100% buy from them again.

Richard

Prompt and efficient service. Reasonable price. Would happily buy there again.

Terry M

Great online store, items always delivered on time and intact.

Ann M

Super service, would highly recommend !!!!

Jayne M

Easy to order and quick delivery.

Steve A

Great website. Quick and easy ordering. Fast delivery. Can’t want more than that..p

Cheryl

Excellent service

Joanne M

Couldnt fault them. I ordered it and it was dispatched the same day and received 3 days later. There was good communication and it came well packaged.

Paula A

Ease of use on the website, with prompt delivery. Fair priced shipping also. Great company to deal with.

Gabriella C

Timely, professional and easy to communicate.

Jo-Anne

Very quick delivery. Thanks

Susan M

Very quick and efficient and good communication

Gail M

Living in the South Island I had never heard of Heathcotes before so was a bit weary buying from them. Communication and speed with getting the product to me was amazing. Pricing was the cheapest by far and that’s with the other larger companies having big sales on. I will definitely be buying from them again. Thank you

Michael P

Very fast delivery. Excellent service.

Chris W

Quick service, nice follow up. Good prices.

Daniel V

Happy with fast delivery and service

Jessica D

Great speedy service! Recommended

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Sony WF-1000XM5 Wireless Noise Cancelling Earbuds Smoky Pink

Wf1000xm5p   sony wf 1000xm5 wireless noise cancelling earbuds smoky pink %281%29
Wf1000xm5p   sony wf 1000xm5 wireless noise cancelling earbuds smoky pink %282%29
Wf1000xm5p   sony wf 1000xm5 wireless noise cancelling earbuds smoky pink %283%29
Wf1000xm5p   sony wf 1000xm5 wireless noise cancelling earbuds smoky pink %281%29
WF1000XM5P
4.1
(1167 reviews)
$354
Drive Away a Dream Entries 2024
3 Entries
Afterpay 4 payments from $88.50
In Stock
Wishlist
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Sony

Sony WF-1000XM5 Wireless Noise Cancelling Earbuds Smoky Pink

WF1000XM5P

The Best Noise Cancelling*
The WF-1000XM5 reduces external noise over a wide bandwidth, from low to high frequencies. It contains two proprietary processors that cancel more external noise than ever, a new high-performance driver unit Dynamic Driver X, dual feedback microphones, and innovative Noise Isolation Earbud Tips for a more stable fit. Real-time noise-cancelling processing can be optimised to provide the best performance for your environment, so you will hear a big difference, especially in aeroplanes, trains, or buses.

*As of April 10, 2023. Ambient noise reduction according to research by Sony Corporation, measured using JEITA-compliant guidelines for the top 10 brands (by market share) of truly wireless style of noise-cancelling headphones market.

Multi Noise Sensor technology
Three microphones on each earbud, including dual feedback mics, improve low-frequency cancellation performance. This is our biggest ever step forward in noise cancelling, resulting in ambient sound captured even more accurately. So you can enjoy one of our purest sounds.

Unbeatable Noise Cancellation*
Exclusively developed by Sony, the Integrated Processor V2 unlocks the full potential of our HD Noise Cancelling Processor QN2e. This unique combination of technology controls the six microphones, across both ears, to deliver unprecedented noise-cancelling quality that can be adapted to provide the best performance for your environment.

*As of April 10, 2023. Ambient noise reduction according to research by Sony Corporation, measured using JEITA-compliant guidelines for the top 10 brands (by market share) of truly wireless style of noise-cancelling headphones market.

New high-quality sound and noise cancelling driver unit
The specially designed driver unit Dynamic Driver X able to reproduce lower frequencies has been improved using a dome-edge separation structure that combines different materials, allowing for a more accurate generation of cancellation waves in the lower frequencies.

Feel a more stable fitting earbud
Noise Isolation Earbud Tips feature a unique polyurethane foam material which reduces noise in the high-frequency range. Soft and elastic, they maximise the contact area between the earbud tip and the ear canal, insulating your sound and reducing noise. It also improves adhesion to the ear canal for a more secure, stable fit.

 

Astonishing sound quality
The specially designed driver unit Dynamic Driver X provides wide frequency reproduction, enabling deeper bass, subtle vocals and enhanced fine detail, especially on high-pitched instruments. The consummate performance, across the full range of frequencies, delivers a smooth and natural sound regardless of what you're listening to.

 

Enjoy richer, more detailed vocals
Thanks to a specially designed driver unit Dynamic Driver X for wide frequency reproduction, you will experience richer vocals and enhanced fine details. The diaphragm structure combines several different materials for the dome and the edge, achieving low distortion and a clear sound quality.

 

Designed for less distortion
By combining our HD Noise Cancelling Processor QN2e and Integrated Processor V2, the WF-1000XM5 incorporates precision 24-bit audio processing and high-performance analogue amplification. The result is low distortion and crystal clear audio reproduction.

Enjoy High-Resolution Audio
The WF-1000XM5 supports High-Resolution Audio Wireless, thanks to LDAC™, our industry-adopted audio coding technology. LDAC™ transmits approximately three times more data* than conventional Bluetooth® audio for exceptional High-Resolution Audio quality** that is closer than ever to the studio recording.

*At the maximum transfer rate of 990 kbps.
**You need to set the function to "Priority on Sound Quality" using the Sony | Headphones Connect app. Compatible devices supporting LDAC will be required.

AI technology for precision sound
Using Edge-AI (Artificial Intelligence), DSEE Extreme™* upscales compressed digital music files in real-time, including those from popular streaming services. It dynamically recognises each song's instrumentation, musical genre and individual elements, and restores high-range sound lost in compression.

*Activate the DSEE Extreme™ from the Sony | Headphones Connect app.

Head-tracking function
Head tracking ensures a realistic and compelling listening experience by automatically adjusting sound fields to compensate for your head movement. Sounds are precisely aligned with your smartphone screen, even as you move, to completely involve you in your viewing by connecting to compatible smartphones/services*.

*You can experience spatial sound content (like Netflix, YouTube) with Android 13 smartphones capable of head tracking. Also, you can experience 360 Reality Audio content with Xperia 1 V on 360 Reality Audio Live app, such as nugs.net or TIDAL. Some services may not be available in certain countries/regions.

Certified headphones for a personalised experience
With 360 Reality Audio certified headphones and the Sony | Headphones Connect app, optimise your experience by analysing your individual ear shape, and enjoy the ultimate immersive music experience.

An advanced personal optimisation algorithm gives an even greater sense of sound space, distance and height, allowing you to become even more immersed in the music*,**.

*The same experience as the headphones (shown in picture) is available.
**Sony | Headphones Connect App is needed and may require a subscription to a music streaming service for which fees apply. Some services may not be available in certain countries/regions.

 

360 Spatial Sound Personalizer
With the Sony | 360 Spatial Sound Personalizer app*, you'll enjoy a sound experience that's optimised for you. The app captures and analyses your ear shape, allowing these headphones to create your spatial sound field when paired with BRAVIA XR TVs**, ***.

*Sony | 360 Spatial Sound Personalizer is an app that personalises your sound experience when connected to a BRAVIA XR™ TV.
**Firmware update available by Jan 2022 and is required to enjoy 360 Spatial Sound on BRAVIA XR™. A network connection is required for the firmware update of BRAVIA XR™.
***The same experience as WH-1000XM4 headphones (shown in the picture) is available.

Dolby Atmos® Experience
With a Sony WLA-NS7 wireless transmitter connected to a BRAVIA XR TV*, your headphones create the ideal arrangement of phantom speakers all around you so you can enjoy a Dolby Atmos experience. Be immersed in the scene and feel right at the heart of the action**.

*Firmware update available by Jan 2022 and is required to enjoy 360 Spatial Sound on BRAVIA XR™. A network connection is required for the firmware update of BRAVIA XR™.
**Sony | Headphones Connect App is needed and may require a subscription to a music streaming service for which fees apply. Some services may not be available in certain countries/regions.

Sony's best ever call quality*
Thanks to an AI-based noise reduction algorithm based on Deep Neural Network (DNN) processing, and bone conduction sensors, your voice will come through clear and more natural, even in a noisy environment. And if you're outdoors, the noise reduction structure will minimise any wind whooshes, so you always know you'll be heard.

*As of June 26th 2023, in truly wireless headphones.

Detects speech vibrations to enhance clarity
Bone conduction sensors pick up the vibration of your voice directly from your skull bones, helping to isolate your speech from ambient sounds and background noise, for clear calls in even loud environments.

Mute the outside world for clear call quality
With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise, increase accuracy and extract your voice clearly in various environments.

Small and beautifully designed
With an improved glossy texture and a more luxurious feel, these earbuds fit comfortably in your ears while keeping out external sounds. By downsizing the headphone body and optimising the placement of the components, the earbud is now approximately 25% smaller and 20% lighter than the WF-1000XM4. We've also reduced the size of the charging case, so it will sit even more sleekly in your pocket.

Comfortable and secure
Our WF-1000XM5 earbuds feature a shape that perfectly matches the human ear with an ergonomic design for a more stable fit. We've designed the WF-1000XM5 utilising extensive ear-shape data collated since introducing the world's first in-ear headphones in 1982. Our continuous evaluation of different ear shapes and sensitivities has helped us design an ideal earbud shape, secure and comfortable for almost everybody.

A comfortable fit and better sound insulation
New Noise Isolation Earbud Tips are made from an exclusive material that improves fitting and increases comfort thanks to reduced pressure in the ear due to a newly designed shape. The earbuds come in four sizes, including SS.

Smooth switching
For total convenience, the WF-1000XM5 can be paired with two Bluetooth® devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With the multipoint connection you can quickly switch to a ringing device, then back by simply resuming playback on the other device.

A clear, stable Bluetooth signal
These earbuds utilise a powerful new Integrated Processor V2, which transmits a Bluetooth signal simultaneously to and from both ears, so you can enjoy a stable sound.
These earbuds are ready for LE Audio (Beta version), a next generation Bluetooth audio that enables ultra low latency - ideal for gaming*.

*Feature requires firmware update. Feature requires connection to a compatible smartphone, Xperia 1 IV / Xperia 5 IV, availability may vary by region.

Adjusts to the world around you
Adaptive Sound Control senses where you are and what you're doing, then uses AI to change ambient sound settings for the ideal listening experience. Over time, it will learn your behaviour, recognise locations you visit often, and tailor the sound to suit your location.

A new sound experience for AR gaming
If you're looking for new entertainment options beyond music and movies, the WF-1000XM5 uses new sensors and spatial sound technology to deliver immersive sound for Augmented Reality games like "Ingress" from Niantic*,**.

When playing "Ingress" with the WF-1000XM5, sensor and spatial sound technologies deliver a new experience: using head tracking, the sound is conveyed from different directions to line up perfectly with the action on the screen.

*The service may not be available in some countries/regions.
**Feature requires firmware update, available in the summer 2023.

Seamless music and audio notifications
Auto Play delivers music and audio notifications just when you need them. Music plays at your preferred timings, such as when you're putting your headphones on or starting to walk for a break, uplifting your mood effortlessly. Audio notification reminds you of all your important events, so your phone can stay safely in your pocket. Link with Spotify, Endel and Music apps3 to get your favourite music and relaxing soundscapes. Auto Play app is in Beta, which means its features and experiences might be changed and improved*,**,***.

*Install the Auto Play app and set up with Sony | Headphones Connect app. Terms and conditions for available partner services and their contents, as well as related software (including operating systems) apply. The contents of this application are subject to change without notice, and this application may be updated or terminated without notice.
**Install the Spotify or Endel app and set up with Auto Play app. Auto Play, Spotify and Endel service may not be available in some countries/regions.
***Update the version of Sony Auto Play app to use the latest functions.

Listen all day, charge in minutes
You can enjoy up to 8 hours of charge on your headphones and store another 16 hours in the case for a full 24 hours* of listening every time you leave the house. And, for your convenience, a 3-minute quick charge will give you up to 60 minutes of play. The Sony | Headphones Connect app will notify you when your charging case drops below 30%.

*8 hours (earbuds) and 16 hours (charging case), total 24 hours when using Noise Cancelling and Bluetooth® connection. Or 12 hours (earbuds) and 24 hours (charging case), a total of 36 hours when using Bluetooth® connection with Noise Cancelling switched off.

 

This product comes with a 12 month manufacturer's warranty.

In Stock Indicator

This feature is designed as an indicator only. Our stock levels are changing constantly and from time to time stock could go missing, get stolen or become faulty/damaged meaning this may not be 100% accurate. We do however endeavour to keep this as up to date as possible. We recommend calling ahead to your preferred store to confirm before ordering. 

Delivery Time Frames

Please be patient with us. We’ll do our best to get your orders to you as fast as possible however, some orders may be delayed. Orders with multiple items may be delivered as separate packages. Heathcotes are committed to safeguarding the health, safety and wellbeing of our customers, employees and communities and will adhere to the Government’s guidelines when handling these items.

Once you place your order our work begins. Our extensive delivery network means we can ship anywhere in the North & South Islands. We will ship directly to your home or business. Please click here for the latest updates from NZ Post regarding the courier network.

Once the order leaves our warehouse you will receive a dispatch email with tracking information. 

Delivery time frames vary depending on location in New Zealand. Please allow for extra time if you are in a rural address.

Small items Delivery Time Frames - Please allow 5-10 working days. Rural areas please allow an extra day or two.

Large items Delivery Time Frames - Please allow 5-10 working days. Rural areas please allow an extra day or two.

Bed & Bedroom Furniture Delivery Time Frames - Please allow 10-14 working days. Rural areas please allow an extra day or two.

Please note the delivery fee covers delivery only - this does not cover installation.

Additional Delivery Services Terms & Conditions

Appliance Removal
Our team will take your old appliance away to our local distribution centre when they deliver your new one. Removal must be done at the delivery location of your order. Any appliance to be removed must be disconnected from any electrical or gas supplies. 
Any additional plumbing or electrical work will be the purchaser's responsibility. Additional charges may apply if a 2nd visit is required for removal. 
You agree that removed goods are deemed to have zero value and become our property. We may dispose of them as we see fit. 

Rubbish Removal
Whether we are doing the install or you, we’ll unbox your appliance & remove the packaging from your home. No need to find a home for that polystyrene! We’ll take care of it.

Installation of Washing Machines
On delivery day we’ll carefully move your new washing machine to wherever you want it positioned. We’ll unbox it and, provided you have the necessary electricity connection and plumbing in place, connect the washing machine.

We’ll remove any transit bolts, ensure its levelled and test it for basic operation.

Installation of Dryers
On delivery day we’ll carefully move your dryer to wherever you want it positioned. We’ll unbox it and, provided you have the necessary electricity connection, connect the dryer.

We do not wall mount dryers, install dryer ducting or mount the dryer on a stacking kit. Our installation service is to existing connections only so if ducting is already in place we can connect to it.

Installation of Refrigerators
On delivery day we’ll carefully move your new fridge or freezer to wherever you want it positioned. We’ll unbox it and, provided you have the necessary electricity connection, connect the fridge or freezer to power.

We do not change the hinge on refrigerators, connect to plumbing or install panels on integrated refrigerators as part of this install service.

Tracking Your Order

Heathcotes partner with Courier Post & Fliway Transport to deliver your order direct to your door.

Please note delivery drivers are unable to enter your house.

If you have any questions regarding the delivery of your product please contact the Heathcote Appliances website team website@heathcotes.co.nz

Freight Rates

The easiest way to calculate freight cost when viewing an item is to click the "Calculate Freight" link and then enter your postcode. If you are ordering multiple items, often there will be a freight saving - the total freight cost will be displayed at shopping cart time.
Please note the delivery fee covers delivery only - installation is not included.

National Delivery Network

For smaller orders, we use CourierPost's network, for larger orders we use Fliway's Delivery Network. All orders must be signed for on delivery so we know that your purchase has been delivered successfully.

Contact Us:

If you have any questions regarding the delivery of your product please contact the Heathcote Appliances website team.website@heathcotes.co.nz

Reviews

4.1
based on 2189 ratingsThis score is based on all expert and user reviews that TestFreaks has collected for this product. Reviews and scores are collected from more than 30 countries but only reviews in selected languages are shown below.
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