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Excellent
Heathcotes New Zealand Customer Reviews 3700+
4.8 / 5
Jenny M

Easy to process purchase and timely delivery

David

One of the best companies to deal with in New Zealand, I wish they were in the South Island also!

Neeta

All arrived on time and good iron

Barbara L

Quick delivery. User friendly web site.

Gregory C

Quick as service, product well packaged. All good. i.e. would shop there again.

DP

Heathcotes absolutely great prices and excellent service. Kettle was 1/2 price of Briscoes and Noel Leemings.

Michelle D

Fabulous communication delivered in a reasonable timeframe

Lynsey C

Ordered our new kettle, great kettle, great price and superb delivery time frame.

Denise

Good pricing, very helpful service and speedy delivery

Dee G

I called before ordering and received excellent support. The order through the website went absolutely seamlessly. Heathcote was the only provider that had the machine we wanted in stock, offered a better price than our local providers and offered a lower delivery and install fee than our local providers. The washing machine was delivered very quickly and by an excellent service, the install was perfect. Very happy.

Jess

Fast delivery and good service, as always. Thanks

Lorraine L

Very prompt dispatch - thank you

Ian S

Prompt response and good communication.

Doug D

Great service - product delivered quickly

Trina N

Excellent service

Hannah T

The shipping was pretty fast and luckily had it within a week.

Luke B

Great easy purchase & was at our door 3 days later. Couldn’t believe it. Would definitely purchase through Heathcote Appliances again. Thanks team 🤙🏽

Simon P

When i need something at a good price, they seem to have it!

Jack I

Always great to buy from. Sends orders out fast and easy to communicate with.

Cherie T

I always get a rapid and reliable service from Heathcote and they are my go to site for electrical appliances

Vivienne P

Easy to order online and received my order within a week

Paul D

Prompt delivery at a great price

leandra H

Really impressed and will be back

Carl W

Very prompt delivery.

Matthew P

Fast reliable service.

Jessica B

Absolutely life savers with having the product I needed easy to order online and delivery came in a reasonable time, item was packaged very well Thank You

Rick O

Top service and a pleasure to deal with.

Jessica H

Excellent!!! service, prices & delivery. Highly recommend!! Thanks so much

Clare B

Very fast delivery.

Greenthumb

I ordered, they sent, it arrived. Easy and efficient as we all want from an online order. Thanks!

Andrea W

Heathcotes are excellent to deal with and provide excellent products

Anne

Very efficient and Fast Delivery - Easy Transaction Thanks Heathcote Appliances

Graeme F

Excellent efficient service. Thank you.

GV

Excellent communication and delivery time frame.

Stu

Awesome team! Thanks... Stu + Pip

Anu

Very dedicated & responsive online support team.

Jennifer B

Fast efficient and competitive pricing

Gareth

Great price, easy checkout. Fantastic nationwide delivery fee. Communication was prompt, shipping was quick too Couldn't ask for Better. Thanks team.

Frankie D

Easy website to navigate. Prompt delivery and product was packaged safely.

Lester J

Delivered in a timely fashion. Good communication. Easy website to work with

Sean F

Always great support

Joel G

best price and speedy delivery

Ravindra

No delays in every step.

Lorna R

Excellent service once again from Heathcote Appliances.

Kerry W

Very helpful team over the phone, awesome to deal with and super quick service.

Leonie H

Very fast and efficient service. Delivery was faster than expected.

Antony D

Highly recommend to anyone

Noel G

Excellent communication along with prompt product delivery. Well done and thank you.

Monique

Communication was great, price I paid (even when including delivery ) was better than other suppliers. After the guys installed it they left a bit of a mess to clean up but I understood considering they had another 20 deliveries that day and it was already 1.30pm! So rushing through installs made sense.

Darnia H

Really fast shipping and great service. Happy to recommend.

Tina F

Great service no problems quick delivery. Would definitely recommend

Miles F

Excellent service. Prompt delivery and great communication.

Rox O

Excellent service, no complaints about purchasing online. Would use again!

Amanda H

Received excellent service - thank you

Chloë F

Swift delivery, great price, and fantastic communications (customer service).

Gina A

Super easy website great value for money beats any price I could get locally.

Sarah C

Fantastic service and quick delivery

Jess M

Super fast delivery and customer service was excellent

Lisa W

Always a pleasure to deal with. Great prices, excellent and efficient customer service.

Dominic W

I'm impressed with Heatcote Appliances' product selection, and was able to find an appliance that I had missed out on with its special price on a few others sites, for even cheaper! Shipping was very prompt and I'll be sure to check on Heathcote Appliances when considering my options in future!

Claire L

Very fast delivery and easy to deal with. Will purchase from them again as I need new appliances. Many thanks.

Barbara W

Excellent and very efficient service albeit it during the holiday season.

Timothy G

Great service with prompt delivery I am a satisfied cystomer

Kim N

Great service and communication- thank you!!

Nigel T

Fantastic service A plus

Joanne W

Bought online and couldn't fault the time it took to get to us. Best price too

Roger B

The washing machine is working well

Rene B

Great fast delivery

Erris S

Easy to order, Quick to deliver!

Phil W

Great product, great price. Friendly, excellent service!

Bruce F

Great juicer & service

Jann C

Have brought at least 2 appliances from this site and always been easy to order, good price and quick delivery. Would recommend to others.

Maureen T

Service is amazing. I live in Tauranga parcel was here in 2 days.

Joshie boy

So helpful, fast service, great communication and great follow up. Very nice to deal with locals rather than off shore bunnies

Cyril K

There was a we delay with my order which was out of there control but they kept me informed all the way until delivery what an awesome team they are thank you very much Heathcote I would recommend them 100 percent

Fred Brown

Great place to shop!

Robin P

Great customer service and care. Prompt delivery.

Craig J

Excellent service, very quick delivery. I'd be happy to buy from them again

Ruth S

Thank you for your prompt and fast service. and for packaging this up well for sending - it arrived safely.

Riwa W

Great service and quick delivery, thank you

Gene S

Great service as usual.

Alison B

I was very impressed at how quickly my order was processed and delivered. Thank you Heathcote Appliances.

Zelly

Great price for the product, website and delivery were straightforward and efficient. Very happy - will definitely shop here again

Paul

Great service

Chrissy W

Faultless service, great comms and prompt and efficient delivery. Many thanks!

JL

Great to deal with, very fast delivery

Carmen F

Easy to order online and quick delivery

Sarah C

Eathcote was excellent company to deal with. I hadn't even heard of them until I purchased the mixer. It was delivered in a few days and was an excellent price. Very happy with the service I received. Thank you

Rowena F

Fast transaction

Brian C

Brought items before had proplems

Amanda C

Fast hassle-free delivery

Gaby W

Excellent service, highly recommend

Kate N

Absolutely outstanding service. Their communication was prompt and accurate - and the product I bought arrived quickly, the day they said it would. I would 100% buy from them again.

Richard

Prompt and efficient service. Reasonable price. Would happily buy there again.

Terry M

Great online store, items always delivered on time and intact.

Ann M

Super service, would highly recommend !!!!

Jayne M

Easy to order and quick delivery.

Steve A

Great website. Quick and easy ordering. Fast delivery. Can’t want more than that..p

Cheryl

Excellent service

Joanne M

Couldnt fault them. I ordered it and it was dispatched the same day and received 3 days later. There was good communication and it came well packaged.

Seen it cheaper? We will match any advertised price!! - contact us today. T&C Apply

Samsung 12kg Front Load Washing Machine & 9kg AI Heat Pump Dryer Laundry Package

Samsung laundry package stacked
04 morning blue global
Au dv9400b 455005 dv90bb9440ghsa 535908613 %281%29
Samsung laundry package stacked
WW12BB944DGH/DV90BB9440GH
$4,794
In Stock
Wishlist
Enter your post code to see delivery costs and any relevant install services.
Samsung

Samsung 12kg Front Load Washing Machine & 9kg AI Heat Pump Dryer Laundry Package

WW12BB944DGH/DV90BB9440GH

Samsung 12kg BESPOKE BubbleWash Smart Front Load Washer - White

WW12BB944DGH

AI Wash
Get the best washing results with less waste and effort2. AI Wash has five types of sensors to detect the laundry’s weight and calculate the optimal amount of water and detergent3. A turbidity sensor monitors the level of soiling and, if necessary, adds more detergent or rinsing time. If the load is less than 2kg, the fabric sensor activates and optimises the amount of bubbles, speed and rinsing to the type of fabric.

2 Actual results may vary depending on individual use.
3 AI Wash holds detergent for up to 1 month’s washing, based on the average of 4 loads per week. May vary depending on the washing load and settings. Available on Android and IOS devices.
A Wi-Fi connection and a Samsung account are required. Mobile GUI images may vary by country, environment etc.

Auto Dispense
Your washer will automatically dispense the appropriate amount of detergent and softener for each load. It means you don’t need to worry about using too much or too little detergent. It also holds enough detergent for up to 1 month of washing,4 so there is no need to fill up the detergent tank after every wash. But if you fill up both compartments with detergent it can be used up to 2.5 months.5

4 Auto Dispense holds detergent for up to 1 month’s washing, based on 2~3 washes per week (5kg load/standard usage). May vary depending on the washing load and settings.
5 Based on the Half load and normal dose setting.

BESPOKE Design
Enhance your home a sleek, premium look. The simple and flat design paired with chrome trimming around the tempered glass door, allows it to blend harmoniously with a variety of laundry aesthetics.

Tempered Glass Door
Make sure your clothes dryer stays looking good for longer, even if its Tempered Glass Door is frequently opened and touched. The strong and durable tempered glass is less likely to break or scratch compared to a plastic door. It also provides an elegant look and makes it easy to see inside.

Super Speed Cycle
Cut down on laundry time without compromising. Super Speed cycle thoroughly washes up to a 5kg load in just 39 minutes9 with dynamic drum rotation and Speed Spray to help remove detergent quickly and reduce rinse time. It also accelerates spin speed to quickly spin dry clothes resulting in a quick wash.

9 Based on using Super Speed at the default settings with a 5kg load.

Hygiene Steam Cycle
Give clothes a deep clean with steam. The powerful Hygiene Steam cycle improves the cleaning quality of your wash by releasing steam from the bottom of the drum to thoroughly saturate all clothing items inside. This helps reduce up to 99.9% of certain common bacteria10 and allergens11.

10 Based on the Intertek test report for the Hygiene course. Removes 99.9% of certain bacteria, including Staphylococcus aureus and Escherichia coli. Individual results may vary.
11 Based on The British Allergy Foundation (BAF) test report for the Hygiene Steam course. Removes allergens derived from house dust mites.

SmartThings App Enabled14
Connect your washer to your smartphone through the SmartThings App to start or stop your wash cycle from anywhere, get suggestions on optimal cycles, detect detergent levels, monitor energy consumption and more. Give yourself more control instead of letting your laundry control you.

14 Available on Android and iOS devices. A Wi Fi connection and a Samsung account are required.

Samsung 9kg BESPOKE Smart Heat Pump Dryer with AI Dry

DV90BB9440GH

9 Star Energy Rating

Heat Pump Technology offers a gentle and energy efficient way to dry clothes.

AI Dry

Intelligently adjusts and optimises drying performance while being gentle on clothes.

BESPOKE Design

Minimalist, seamless design enhances your home and is even reflected on the control panel.

Dry with less energy - 9 Star Energy Rating

Heat Pump Technology offers a gentle and energy efficient way to dry clothes. It has an impressive 9 star rating for energy efficiency because it uses a ‘refrigerant’ to heat the air, instead of electricity. It also recycles air to help reduce energy usage.

Dry with intelligence - AI Dry

Enjoy quick and more precise drying with AI Dry technology with 8 sensors. By continually sensing the temperature and humidity of the clothes in the drum it intelligently adjusts and optimises drying performance while being gentle on clothes.

When set to AI Dry mode, the multi-sensing technology automatically senses the moisture level and generates optimal amount of heat for each cycle. This sensor intelligence for smarter drying saves energy and time.

Minimalist and seamless design - BESPOKE Design

Enhance your home with a sleek, premium look. The simple and flat design paired with chrome trimming around the tempered glass door, allows it to blend harmoniously with almost any laundry aesthetic. The minimalism is even reflected on the control panel, providing a simplified and intuitive experience. You can even choose the direction that the reversible door opens to suit the layout of your home. You can simply change which side opens to fit your preference and location.

Personalised AI Settings & All in One Control

Powerful AI Control personalises your drying experience by remembering your habits, suggesting cycles and displaying timely information. It even selects the optimal drying course for a wash cycle. You can even control both the washer and the dryer from one control panel, especially when the dryer is stacked up on the washer and the controls are hard to reach. The All-in-One control can be flexibly changed to control either - just select washer or dryer for easy access.

Super Speed

Get small, mixed loads of cotton and synthetics up to 5kg dry in just 81 minutes5 when you're in a hurry. Or pair with the Super Speed wash cycle in our QuickDrive washers and your clothes can be washed and dried in as little as 2 hours.

Tested on an IEC standard load of 5kg . Cycle duration may vary depending on the water supply and weight/type of laundry
High temperature heat is emitted from Heater inside the DV7400B drum, drying clothes and dolls.

This product comes with a 24 month manufacturer's warranty.

In Stock Indicator

This feature is designed as an indicator only. Our stock levels are changing constantly and from time to time stock could go missing, get stolen or become faulty/damaged meaning this may not be 100% accurate. We do however endeavour to keep this as up to date as possible. We recommend calling ahead to your preferred store to confirm before ordering. 

Delivery Time Frames

Please be patient with us. We’ll do our best to get your orders to you as fast as possible however, some orders may be delayed. Orders with multiple items may be delivered as separate packages. Heathcotes are committed to safeguarding the health, safety and wellbeing of our customers, employees and communities and will adhere to the Government’s guidelines when handling these items.

Once you place your order our work begins. Our extensive delivery network means we can ship anywhere in the North & South Islands. We will ship directly to your home or business. Please click here for the latest updates from NZ Post regarding the courier network.

Once the order leaves our warehouse you will receive a dispatch email with tracking information. 

Delivery time frames vary depending on location in New Zealand. Please allow for extra time if you are in a rural address.

Small items Delivery Time Frames - Please allow 5-10 working days. Rural areas please allow an extra day or two.

Large items Delivery Time Frames - Please allow 5-10 working days. Rural areas please allow an extra day or two.

Bed & Bedroom Furniture Delivery Time Frames - Please allow 10-14 working days. Rural areas please allow an extra day or two.

Please note the delivery fee covers delivery only - this does not cover installation.

Additional Delivery Services Terms & Conditions

Appliance Removal
Our team will take your old appliance away to our local distribution centre when they deliver your new one. Removal must be done at the delivery location of your order. Any appliance to be removed must be disconnected from any electrical or gas supplies. 
Any additional plumbing or electrical work will be the purchaser's responsibility. Additional charges may apply if a 2nd visit is required for removal. 
You agree that removed goods are deemed to have zero value and become our property. We may dispose of them as we see fit. 

Rubbish Removal
Whether we are doing the install or you, we’ll unbox your appliance & remove the packaging from your home. No need to find a home for that polystyrene! We’ll take care of it.

Installation of Washing Machines
On delivery day we’ll carefully move your new washing machine to wherever you want it positioned. We’ll unbox it and, provided you have the necessary electricity connection and plumbing in place, connect the washing machine.

We’ll remove any transit bolts, ensure its levelled and test it for basic operation.

Installation of Dryers
On delivery day we’ll carefully move your dryer to wherever you want it positioned. We’ll unbox it and, provided you have the necessary electricity connection, connect the dryer.

We do not wall mount dryers, install dryer ducting or mount the dryer on a stacking kit. Our installation service is to existing connections only so if ducting is already in place we can connect to it.

Installation of Refrigerators
On delivery day we’ll carefully move your new fridge or freezer to wherever you want it positioned. We’ll unbox it and, provided you have the necessary electricity connection, connect the fridge or freezer to power.

We do not change the hinge on refrigerators, connect to plumbing or install panels on integrated refrigerators as part of this install service.

Tracking Your Order

Heathcotes partner with Courier Post & Fliway Transport to deliver your order direct to your door.

Please note delivery drivers are unable to enter your house.

If you have any questions regarding the delivery of your product please contact the Heathcote Appliances website team website@heathcotes.co.nz

Freight Rates

The easiest way to calculate freight cost when viewing an item is to click the "Calculate Freight" link and then enter your postcode. If you are ordering multiple items, often there will be a freight saving - the total freight cost will be displayed at shopping cart time.
Please note the delivery fee covers delivery only - installation is not included.

National Delivery Network

For smaller orders, we use CourierPost's network, for larger orders we use Fliway's Delivery Network. All orders must be signed for on delivery so we know that your purchase has been delivered successfully.

Contact Us:

If you have any questions regarding the delivery of your product please contact the Heathcote Appliances website team.website@heathcotes.co.nz

Reviews

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